The return period is 30 calendar days from the date of receipt of the shipment. After 30 days from your purchase, we cannot offer a refund or exchange.
The product must be unused, in perfect condition and in its original packaging.
To return your product, you must send them to:
Avenida Manolete 1, Centro Plaza, local 41, Marbella, Málaga, Spain, CP. 29660, Spain.
Depending on where you live, the time required to receive the exchanged product may vary.
Return in the Iberian Peninsula
The total return of the product in the Iberian Peninsula.
Our trusted agency will collect your package for an amount of € 3 that will be deducted from the total paid. The rest will be paid in full upon receipt of the product at our facilities, after checking the condition of the product.
Return for change in the Iberian Peninsula.
To make a change of size, color or model, you must include in the package the € 3 of the return and send it to our address.
Once received at our facilities, after checking your status, for free, we will send you the product change.
International return (includes Canary Islands and Balearic Islands).
The total return of the international product (includes Canary Islands and Balearic Islands).
The customer must send the product from any post office or agency to our facilities (the customer will bear the shipping costs).
Once the package is received, after checking its status, we will send you the product change for free.
The return for exchange of the international product (includes Canary Islands and Balearic Islands). .
When you want to make a change in size, color or model, you will proceed in the same way as in the total return. The customer must send the product from any post office or agency to our facilities assuming shipping costs.
Once we have received our facilities and checked their status, we will send the changed product again for free.
In case of total return of the product, when it is received and inspected we will send you an email notifying you that we have received your return and the approval or rejection of your refund.
If your product is in good condition, your refund will be processed. Our collection department will return your money within 2 or 3 business days.
Late or lost refunds.
If you have not yet received your refund, please check your bank account.
Next step, contact your bank. It usually takes some time before your refund is displayed in your bank account.
If you have followed all these steps and have not yet received a refund, please contact us at Info@spanishbailarinas.com.